Nominations

INNOVATION IN GOVERNMENT SERVICES AWARD

This award will be presented for a project or projects which have shown innovation and imagination in creating a service or project for the benefit of its end user audience.

Any government entity is eligible to nominate, and the winner will be selected based on the quality and success of the service, understanding of the target audience’s needs, the benefits delivered to the target audience.

Innovative and imaginative thinking in the use of technology are the main criteria, rather than scale of the project or complexity of solution.

For all nominations, please include:

  • The name of the government organisation or individual that is being nominated. i.e. ‘Dubai Health Authority’ or ‘E-Government Authority of Ras al-Khaimah’
  • If it is a project/app/service/CSR program or joint initiative – what is the project/app/service called? i.e. ‘Smart Water Meter Project’, or ‘Madinati App’
  • A brief overview of what the project/app/service does and its target users (in ten-to-fifteen words). i.e. ‘Migrating the department’s servers to a T4 data centre’ or ‘This is a mobile app to provide traffic data to the general public’.
  • Timeline for the project – when was it launched and when was it completed?
    • Only projects that have gone live within the past 12 months, or have had a major upgrade go live in the past 12 months, are eligible for the awards.
    • Projects, launches and initiatives that have not yet gone live will not be considered.
    • Projects, launches or initiatives that launched more than 12 months ago, or that have not had major upgrades within 12 months will not be considered.
  • Please submit nominations and supporting documents in English only.
  • Has the nomination won any other awards? Feel free to include mention of these.
  • For all nominations, quantifiable achievements ie figures for % reduction in processing time, reduction in carbon footprint, time savings through improved speed for service; or explanation or descriptions of the benefits gained; will be given more weight than vague claims of improvement without figures or explanation.
  • All categories are only open to government organisations or personnel with the exception of the award for Public-Private Partnership.
  • Private sector organisations may nominate their government customers/ partners on their behalf, only with the prior permission of the government entity.

Nominations are not based on votes but on the quality of one single nomination per category/company. Judges will take into consideration entries that utilise the full word count.

Entry submissions may be accompanied by supporting documentation, such as testimonials, references and published articles. These should be collated into a single PDF document and submitted online with your nomination.

YOUNG GOVERNMENT IT PROFESSIONAL OF THE YEAR

These awards are presented for individual achievement.

Individuals may nominate themselves, or organisations can choose to nominate members of their staff. Young Government IT professionals should be a person under the age of 30 working in an IT role in a public sector organisation at present.

Nominations should show that the individual has:

  • excelled in terms of technology expertise, and achieved relevant certifications in technology
  • demonstrated this expertise in the use of IT in their organisation
  • played an active role in recent IT projects for their organisation
  • promoted IT as an enabler for their organisation
  • participated in ongoing skills development or certification
  • participated in wider industry activity ie End User Groups, industry bodies, CSR programs

For all nominations, please include:

  • The name of the government organisation or individual that is being nominated. i.e. ‘Dubai Health Authority’ or ‘E-Government Authority of Ras al-Khaimah’
  • If it is a project/app/service/CSR program or joint initiative – what is the project/app/service called? i.e. ‘Smart Water Meter Project’, or ‘Madinati App’
  • A brief overview of what the project/app/service does and its target users (in ten-to-fifteen words). i.e. ‘Migrating the department’s servers to a T4 data centre’ or ‘This is a mobile app to provide traffic data to the general public’.
  • Timeline for the project – when was it launched and when was it completed?
    • Only projects that have gone live within the past 12 months, or have had a major upgrade go live in the past 12 months, are eligible for the awards.
    • Projects, launches and initiatives that have not yet gone live will not be considered.
    • Projects, launches or initiatives that launched more than 12 months ago, or that have not had major upgrades within 12 months will not be considered.
  • Please submit nominations and supporting documents in English only.
  • Has the nomination won any other awards? Feel free to include mention of these.
  • For all nominations, quantifiable achievements ie figures for % reduction in processing time, reduction in carbon footprint, time savings through improved speed for service; or explanation or descriptions of the benefits gained; will be given more weight than vague claims of improvement without figures or explanation.
  • All categories are only open to government organisations or personnel with the exception of the award for Public-Private Partnership.
  • Private sector organisations may nominate their government customers/ partners on their behalf, only with the prior permission of the government entity.

Nominations are not based on votes but on the quality of one single nomination per category/company. Judges will take into consideration entries that utilise the full word count.

Entry submissions may be accompanied by supporting documentation, such as testimonials, references and published articles. These should be collated into a single PDF document and submitted online with your nomination.

GOVERNMENT IT LEADER OF THE YEAR

These awards are presented for individual achievement.

Individuals may nominate themselves, or organisations can choose to nominate members of their staff. Government IT Leaders should be chief information officer, IT manager or the holder of an equivalent leading role in a public sector organisation at present.

This award is open to all IT department heads or leaders working in Dubai, Sharjah, Ras al-Khaimah, Ajman, Fujairah and Umm al-Quwain government organisations.

Nominations should show that the individual has:

  • excelled in terms of technology expertise, and achieved relevant certifications in technology
  • demonstrated this expertise in the use of IT in their organisation
  • played an active role in recent IT projects for their organisation
  • promoted IT as an enabler for their organisation
  • participated in ongoing skills development or certification
  • participated in wider industry activity ie End User Groups, industry bodies, CSR programs
  • Leadership and development of their IT team
  • Alignment of the IT function with the organisation’s wider goals

For all nominations, please include:

  • The name of the government organisation or individual that is being nominated. i.e. ‘Dubai Health Authority’ or ‘E-Government Authority of Ras al-Khaimah’
  • If it is a project/app/service/CSR program or joint initiative – what is the project/app/service called? i.e. ‘Smart Water Meter Project’, or ‘Madinati App’
  • A brief overview of what the project/app/service does and its target users (in ten-to-fifteen words). i.e. ‘Migrating the department’s servers to a T4 data centre’ or ‘This is a mobile app to provide traffic data to the general public’.
  • Timeline for the project – when was it launched and when was it completed?
    • Only projects that have gone live within the past 12 months, or have had a major upgrade go live in the past 12 months, are eligible for the awards.
    • Projects, launches and initiatives that have not yet gone live will not be considered.
    • Projects, launches or initiatives that launched more than 12 months ago, or that have not had major upgrades within 12 months will not be considered.
  • Please submit nominations and supporting documents in English only.
  • Has the nomination won any other awards? Feel free to include mention of these.
  • For all nominations, quantifiable achievements ie figures for % reduction in processing time, reduction in carbon footprint, time savings through improved speed for service; or explanation or descriptions of the benefits gained; will be given more weight than vague claims of improvement without figures or explanation.
  • All categories are only open to government organisations or personnel with the exception of the award for Public-Private Partnership.
  • Private sector organisations may nominate their government customers/ partners on their behalf, only with the prior permission of the government entity.

Nominations are not based on votes but on the quality of one single nomination per category/company. Judges will take into consideration entries that utilise the full word count.

Entry submissions may be accompanied by supporting documentation, such as testimonials, references and published articles. These should be collated into a single PDF document and submitted online with your nomination.

DUBAI GOVERNMENT IT DEPARTMENT OF THE YEAR

The award for the Dubai Government IT Department of the Year recognises the Dubai government organisation with the best overall IT department.

This award is presented based on the expertise, commitment and achievements of the winning IT team. Awards for team achievement should include details of achievements of the team including projects completed, certifications gained and so on.

  • Projects completed in the past 12 months
  • Adoption of new technologies and development of new expertise
  • How the team works with the wider organisation to meet organisational goals and build the profile of IT
  • Staff development in continuing education/skills development, nationalisation, participation in CSR programs
  • Challenges overcome by the team such as budget constraints or tough timelines
  • Awards won by the team

For all nominations, please include:

  • The name of the government organisation or individual that is being nominated. i.e. ‘Dubai Health Authority’ or ‘E-Government Authority of Ras al-Khaimah’
  • If it is a project/app/service/CSR program or joint initiative – what is the project/app/service called? i.e. ‘Smart Water Meter Project’, or ‘Madinati App’
  • A brief overview of what the project/app/service does and its target users (in ten-to-fifteen words). i.e. ‘Migrating the department’s servers to a T4 data centre’ or ‘This is a mobile app to provide traffic data to the general public’.
  • Timeline for the project – when was it launched and when was it completed?
    • Only projects that have gone live within the past 12 months, or have had a major upgrade go live in the past 12 months, are eligible for the awards.
    • Projects, launches and initiatives that have not yet gone live will not be considered.
    • Projects, launches or initiatives that launched more than 12 months ago, or that have not had major upgrades within 12 months will not be considered.
  • Please submit nominations and supporting documents in English only.
  • Has the nomination won any other awards? Feel free to include mention of these.
  • For all nominations, quantifiable achievements ie figures for % reduction in processing time, reduction in carbon footprint, time savings through improved speed for service; or explanation or descriptions of the benefits gained; will be given more weight than vague claims of improvement without figures or explanation.
  • All categories are only open to government organisations or personnel with the exception of the award for Public-Private Partnership.
  • Private sector organisations may nominate their government customers/ partners on their behalf, only with the prior permission of the government entity.

Nominations are not based on votes but on the quality of one single nomination per category/company. Judges will take into consideration entries that utilise the full word count.

Entry submissions may be accompanied by supporting documentation, such as testimonials, references and published articles. These should be collated into a single PDF document and submitted online with your nomination.

NORTHERN EMIRATES IT DEPARTMENT OF THE YEAR

The award for the Northern Emirates IT Department of the Year recognises the organisation in Sharjah, Ras al-Khaimah, Ajman, Fujairah and Umm al-Quwain, with the best overall IT department.

This award is presented based on the expertise, commitment and achievements of the winning IT team. Awards for team achievement should include details of achievements of the team including projects completed, certifications gained and so on.

  • Projects completed in the past 12 months
  • Adoption of new technologies and development of new expertise
  • How the team works with the wider organisation to meet organisational goals and build the profile of IT
  • Staff development in continuing education/skills development, nationalisation, participation in CSR programs
  • Challenges overcome by the team such as budget constraints or tough timelines
  • Awards won by the team

For all nominations, please include:

  • The name of the government organisation or individual that is being nominated. i.e. ‘Dubai Health Authority’ or ‘E-Government Authority of Ras al-Khaimah’
  • If it is a project/app/service/CSR program or joint initiative – what is the project/app/service called? i.e. ‘Smart Water Meter Project’, or ‘Madinati App’
  • A brief overview of what the project/app/service does and its target users (in ten-to-fifteen words). i.e. ‘Migrating the department’s servers to a T4 data centre’ or ‘This is a mobile app to provide traffic data to the general public’.
  • Timeline for the project – when was it launched and when was it completed?
    • Only projects that have gone live within the past 12 months, or have had a major upgrade go live in the past 12 months, are eligible for the awards.
    • Projects, launches and initiatives that have not yet gone live will not be considered.
    • Projects, launches or initiatives that launched more than 12 months ago, or that have not had major upgrades within 12 months will not be considered.
  • Please submit nominations and supporting documents in English only.
  • Has the nomination won any other awards? Feel free to include mention of these.
  • For all nominations, quantifiable achievements ie figures for % reduction in processing time, reduction in carbon footprint, time savings through improved speed for service; or explanation or descriptions of the benefits gained; will be given more weight than vague claims of improvement without figures or explanation.
  • All categories are only open to government organisations or personnel with the exception of the award for Public-Private Partnership.
  • Private sector organisations may nominate their government customers/ partners on their behalf, only with the prior permission of the government entity.

Nominations are not based on votes but on the quality of one single nomination per category/company. Judges will take into consideration entries that utilise the full word count.

Entry submissions may be accompanied by supporting documentation, such as testimonials, references and published articles. These should be collated into a single PDF document and submitted online with your nomination.

GOVERNMENT IT INFRASTRUCTURE PROJECT OF THE YEAR

These awards are for the implementation of a business infrastructure project, ie a new ERP, workflow management, data centre, or WiFi network.

The award will be judged based on the benefits delivered by the application, and innovation and efficiency in deployment.

Nominations should consider:

  • Goals of the project and progress towards achieving those goals
  • Quantifiable benefits delivered by the project
  • Projects can be new implementations or major upgrades
  • Only finished deployments are eligible for this award, not projects in progress.
  • Projects should have been completed or had major go-live or major upgrade go live within the last 12 months. Any projects older than that will not be considered.

For all nominations, please include:

  • The name of the government organisation or individual that is being nominated. i.e. ‘Dubai Health Authority’ or ‘E-Government Authority of Ras al-Khaimah’
  • If it is a project/app/service/CSR program or joint initiative – what is the project/app/service called? i.e. ‘Smart Water Meter Project’, or ‘Madinati App’
  • A brief overview of what the project/app/service does and its target users (in ten-to-fifteen words). i.e. ‘Migrating the department’s servers to a T4 data centre’ or ‘This is a mobile app to provide traffic data to the general public’.
  • Timeline for the project – when was it launched and when was it completed?
    • Only projects that have gone live within the past 12 months, or have had a major upgrade go live in the past 12 months, are eligible for the awards.
    • Projects, launches and initiatives that have not yet gone live will not be considered.
    • Projects, launches or initiatives that launched more than 12 months ago, or that have not had major upgrades within 12 months will not be considered.
  • Please submit nominations and supporting documents in English only.
  • Has the nomination won any other awards? Feel free to include mention of these.
  • For all nominations, quantifiable achievements ie figures for % reduction in processing time, reduction in carbon footprint, time savings through improved speed for service; or explanation or descriptions of the benefits gained; will be given more weight than vague claims of improvement without figures or explanation.
  • All categories are only open to government organisations or personnel with the exception of the award for Public-Private Partnership.
  • Private sector organisations may nominate their government customers/ partners on their behalf, only with the prior permission of the government entity.

Nominations are not based on votes but on the quality of one single nomination per category/company. Judges will take into consideration entries that utilise the full word count.

Entry submissions may be accompanied by supporting documentation, such as testimonials, references and published articles. These should be collated into a single PDF document and submitted online with your nomination.

GOVERNMENT IT APPLICATION PROJECT OF THE YEAR

These awards are for the implementation of a business application, ie a new ERP, workflow management, data centre, or WiFi network.

The award will be judged based on the benefits delivered by the application, and innovation and efficiency in deployment.

Nominations should consider:

  • Goals of the project and progress towards achieving those goals
  • Quantifiable benefits delivered by the project
  • Projects can be new implementations or major upgrades
  • Only finished deployments are eligible for this award, not projects in progress.
  • Projects should have been completed or had major go-live or major upgrade go live within the last 12 months. Any projects older than that will not be considered.

For all nominations, please include:

  • The name of the government organisation or individual that is being nominated. i.e. ‘Dubai Health Authority’ or ‘E-Government Authority of Ras al-Khaimah’
  • If it is a project/app/service/CSR program or joint initiative – what is the project/app/service called? i.e. ‘Smart Water Meter Project’, or ‘Madinati App’
  • A brief overview of what the project/app/service does and its target users (in ten-to-fifteen words). i.e. ‘Migrating the department’s servers to a T4 data centre’ or ‘This is a mobile app to provide traffic data to the general public’.
  • Timeline for the project – when was it launched and when was it completed?
    • Only projects that have gone live within the past 12 months, or have had a major upgrade go live in the past 12 months, are eligible for the awards.
    • Projects, launches and initiatives that have not yet gone live will not be considered.
    • Projects, launches or initiatives that launched more than 12 months ago, or that have not had major upgrades within 12 months will not be considered.
  • Please submit nominations and supporting documents in English only.
  • Has the nomination won any other awards? Feel free to include mention of these.
  • For all nominations, quantifiable achievements ie figures for % reduction in processing time, reduction in carbon footprint, time savings through improved speed for service; or explanation or descriptions of the benefits gained; will be given more weight than vague claims of improvement without figures or explanation.
  • All categories are only open to government organisations or personnel with the exception of the award for Public-Private Partnership.
  • Private sector organisations may nominate their government customers/ partners on their behalf, only with the prior permission of the government entity.

Nominations are not based on votes but on the quality of one single nomination per category/company. Judges will take into consideration entries that utilise the full word count.

Entry submissions may be accompanied by supporting documentation, such as testimonials, references and published articles. These should be collated into a single PDF document and submitted online with your nomination.

CSR PROJECT OF THE YEAR

The award for the Corporate Social Responsibility Project of the Year will recognise initiatives undertaken by government organisations to benefit the wider community (disadvantaged people, youth, elderly, environment etc.)

Projects must be outside of the normal remit and activities of the organisation, ie a healthcare organisation holding a health issue awareness drive is not eligible. Projects should involve voluntary investment of the organisation’s resources or staff time in charitable activity.

For all nominations, please include:

  • The name of the government organisation or individual that is being nominated. i.e. ‘Dubai Health Authority’ or ‘E-Government Authority of Ras al-Khaimah’
  • If it is a project/app/service/CSR program or joint initiative – what is the project/app/service called? i.e. ‘Smart Water Meter Project’, or ‘Madinati App’
  • A brief overview of what the project/app/service does and its target users (in ten-to-fifteen words). i.e. ‘Migrating the department’s servers to a T4 data centre’ or ‘This is a mobile app to provide traffic data to the general public’.
  • Timeline for the project – when was it launched and when was it completed?
    • Only projects that have gone live within the past 12 months, or have had a major upgrade go live in the past 12 months, are eligible for the awards.
    • Projects, launches and initiatives that have not yet gone live will not be considered.
    • Projects, launches or initiatives that launched more than 12 months ago, or that have not had major upgrades within 12 months will not be considered.
  • Please submit nominations and supporting documents in English only.
  • Has the nomination won any other awards? Feel free to include mention of these.
  • For all nominations, quantifiable achievements ie figures for % reduction in processing time, reduction in carbon footprint, time savings through improved speed for service; or explanation or descriptions of the benefits gained; will be given more weight than vague claims of improvement without figures or explanation.
  • All categories are only open to government organisations or personnel with the exception of the award for Public-Private Partnership.
  • Private sector organisations may nominate their government customers/ partners on their behalf, only with the prior permission of the government entity.

Nominations are not based on votes but on the quality of one single nomination per category/company. Judges will take into consideration entries that utilise the full word count.

Entry submissions may be accompanied by supporting documentation, such as testimonials, references and published articles. These should be collated into a single PDF submitted online with your nomination.

PUBLIC/PRIVATE PARTNERSHIP OF THE YEAR

This award will be presented to the best joint initiative between a government entity and a private-sector organisation. The winner will be selected based on the benefits delivered by the project and innovation in delivery of the project.

  • The initiative should be a standalone project with joint investment of funding, resources or expertise from both parties.
  • The nomination should explain how the organisations worked in partnership to achieve its aims.
  • A private organisation selling a solution or service to a government organisation is NOT ELIGIBLE.
  • The project should provide some benefit to the wider community or business environment.

For all nominations, please include:

  • The name of the government organisation or individual that is being nominated. i.e. ‘Dubai Health Authority’ or ‘E-Government Authority of Ras al-Khaimah’
  • If it is a project/app/service/CSR program or joint initiative – what is the project/app/service called? i.e. ‘Smart Water Meter Project’, or ‘Madinati App’
  • A brief overview of what the project/app/service does and its target users (in ten-to-fifteen words). i.e. ‘Migrating the department’s servers to a T4 data centre’ or ‘This is a mobile app to provide traffic data to the general public’.
  • Timeline for the project – when was it launched and when was it completed?
    • Only projects that have gone live within the past 12 months, or have had a major upgrade go live in the past 12 months, are eligible for the awards.
    • Projects, launches and initiatives that have not yet gone live will not be considered.
    • Projects, launches or initiatives that launched more than 12 months ago, or that have not had major upgrades within 12 months will not be considered.
  • Please submit nominations and supporting documents in English only.
  • Has the nomination won any other awards? Feel free to include mention of these.
  • For all nominations, quantifiable achievements ie figures for % reduction in processing time, reduction in carbon footprint, time savings through improved speed for service; or explanation or descriptions of the benefits gained; will be given more weight than vague claims of improvement without figures or explanation.
  • All categories are only open to government organisations or personnel with the exception of the award for Public-Private Partnership.
  • Private sector organisations may nominate their government customers/ partners on their behalf, only with the prior permission of the government entity.

Nominations are not based on votes but on the quality of one single nomination per category/company. Judges will take into consideration entries that utilise the full word count.

Entry submissions may be accompanied by supporting documentation, such as testimonials, references and published articles. These should be collated into a single PDF document and submitted online with your nomination.

SMART CITY INITIATIVE OF THE YEAR

The award for Smart City Initiative of the Year will recognize the best program or initiative undertaken in the smart city arena, including public safety, energy, transport, communications, sustainability, health, education and other ‘smart’ systems.

  • The winner will be selected based on the benefits, innovation, functionality and practicality of the project.
  • Projects must currently be live and serving their end user, not planned or incomplete projects.
  • The project should have a clear goal in terms of quality of life in an urban, municipal environment.

For all nominations, please include:

  • The name of the government organisation or individual that is being nominated. i.e. ‘Dubai Health Authority’ or ‘E-Government Authority of Ras al-Khaimah’
  • If it is a project/app/service/CSR program or joint initiative – what is the project/app/service called? i.e. ‘Smart Water Meter Project’, or ‘Madinati App’
  • A brief overview of what the project/app/service does and its target users (in ten-to-fifteen words). i.e. ‘Migrating the department’s servers to a T4 data centre’ or ‘This is a mobile app to provide traffic data to the general public’.
  • Timeline for the project – when was it launched and when was it completed?
    • Only projects that have gone live within the past 12 months, or have had a major upgrade go live in the past 12 months, are eligible for the awards.
    • Projects, launches and initiatives that have not yet gone live will not be considered.
    • Projects, launches or initiatives that launched more than 12 months ago, or that have not had major upgrades within 12 months will not be considered.
  • Please submit nominations and supporting documents in English only.
  • Has the nomination won any other awards? Feel free to include mention of these.
  • For all nominations, quantifiable achievements ie figures for % reduction in processing time, reduction in carbon footprint, time savings through improved speed for service; or explanation or descriptions of the benefits gained; will be given more weight than vague claims of improvement without figures or explanation.
  • All categories are only open to government organisations or personnel with the exception of the award for Public-Private Partnership.
  • Private sector organisations may nominate their government customers/ partners on their behalf, only with the prior permission of the government entity.

Nominations are not based on votes but on the quality of one single nomination per category/company. Judges will take into consideration entries that utilise the full word count.

Entry submissions may be accompanied by supporting documentation, such as testimonials, references and published articles. These should be collated into a single PDF document and submitted online with your nomination.

CUSTOMER SERVICE INITIATIVE OF THE YEAR

The award for Customer Service Initiative of the Year will be presented to the organisation that has launched the best program to serve its customer/ end user base, in order to improve satisfaction of the end user. This award is open to services for non-government users only, ie the customer service initiative must be business- or consumer-facing only.

The winner will be selected based on innovation, functionality and response to the initiative, and any quantifiable improvements in efficiency and customer satisfaction. Nominations should state:

  • Who is the end user of the service?
  • What activity the service governs?
  • What are the benefits of the service to the users?
  • Statistics on number of users, % improvement achieved and so on will be helpful.
  • Feedback from the customer (ie Happiness Index score, user reviews) will also count in favour of the nomination.

For all nominations, please include:

  • The name of the government organisation or individual that is being nominated. i.e. ‘Dubai Health Authority’ or ‘E-Government Authority of Ras al-Khaimah’
  • If it is a project/app/service/CSR program or joint initiative – what is the project/app/service called? i.e. ‘Smart Water Meter Project’, or ‘Madinati App’
  • A brief overview of what the project/app/service does and its target users (in ten-to-fifteen words). i.e. ‘Migrating the department’s servers to a T4 data centre’ or ‘This is a mobile app to provide traffic data to the general public’.
  • Timeline for the project – when was it launched and when was it completed?
    • Only projects that have gone live within the past 12 months, or have had a major upgrade go live in the past 12 months, are eligible for the awards.
    • Projects, launches and initiatives that have not yet gone live will not be considered.
    • Projects, launches or initiatives that launched more than 12 months ago, or that have not had major upgrades within 12 months will not be considered.
  • Please submit nominations and supporting documents in English only.
  • Has the nomination won any other awards? Feel free to include mention of these.
  • For all nominations, quantifiable achievements ie figures for % reduction in processing time, reduction in carbon footprint, time savings through improved speed for service; or explanation or descriptions of the benefits gained; will be given more weight than vague claims of improvement without figures or explanation.
  • All categories are only open to government organisations or personnel with the exception of the award for Public-Private Partnership.
  • Private sector organisations may nominate their government customers/ partners on their behalf, only with the prior permission of the government entity.

Nominations are not based on votes but on the quality of one single nomination per category/company. Judges will take into consideration entries that utilise the full word count.

Entry submissions may be accompanied by supporting documentation, such as testimonials, references and published articles. These should be collated into a single PDF document and submitted online with your nomination.

G2C SERVICE OF THE YEAR

The awards for G2C Service recognise the best online government service offered to consumers.

The winner will be selected based on the ease of use, design and functionality of the service, uptake and performance and efficiency improvements it has realised.

Nominations should clearly state:

  • Who is the end user of the service ie a particular government sector, business community?
  • What activity the service governs?
  • What are the benefits of the service to the users?
  • Statistics on number of users, % improvement achieved and so on will be helpful.

 

For all nominations, please include:

  • The name of the government organisation or individual that is being nominated. i.e. ‘Dubai Health Authority’ or ‘E-Government Authority of Ras al-Khaimah’
  • If it is a project/app/service/CSR program or joint initiative – what is the project/app/service called? i.e. ‘Smart Water Meter Project’, or ‘Madinati App’
  • A brief overview of what the project/app/service does and its target users (in ten-to-fifteen words). i.e. ‘Migrating the department’s servers to a T4 data centre’ or ‘This is a mobile app to provide traffic data to the general public’.
  • Timeline for the project – when was it launched and when was it completed?
    • Only projects that have gone live within the past 12 months, or have had a major upgrade go live in the past 12 months, are eligible for the awards.
    • Projects, launches and initiatives that have not yet gone live will not be considered.
    • Projects, launches or initiatives that launched more than 12 months ago, or that have not had major upgrades within 12 months will not be considered.
  • Please submit nominations and supporting documents in English only.
  • Has the nomination won any other awards? Feel free to include mention of these.
  • For all nominations, quantifiable achievements ie figures for % reduction in processing time, reduction in carbon footprint, time savings through improved speed for service; or explanation or descriptions of the benefits gained; will be given more weight than vague claims of improvement without figures or explanation.
  • All categories are only open to government organisations or personnel with the exception of the award for Public-Private Partnership.
  • Private sector organisations may nominate their government customers/ partners on their behalf, only with the prior permission of the government entity.

Nominations are not based on votes but on the quality of one single nomination per category/company. Judges will take into consideration entries that utilise the full word count.

Entry submissions may be accompanied by supporting documentation, such as testimonials, references and published articles. These should be collated into a single PDF document and submitted online with your nomination.

G2B SERVICE OF THE YEAR

The awards for G2B Service recognise the best online government service offered to businesses

The winner will be selected based on the ease of use, design and functionality of the service, uptake and performance and efficiency improvements it has realised.

Nominations should clearly state:

  • Who is the end user of the service ie a particular government sector, business community?
  • What activity the service governs?
  • What are the benefits of the service to the users?
  • Statistics on number of users, % improvement achieved and so on will be helpful.

 

For all nominations, please include:

  • The name of the government organisation or individual that is being nominated. i.e. ‘Dubai Health Authority’ or ‘E-Government Authority of Ras al-Khaimah’
  • If it is a project/app/service/CSR program or joint initiative – what is the project/app/service called? i.e. ‘Smart Water Meter Project’, or ‘Madinati App’
  • A brief overview of what the project/app/service does and its target users (in ten-to-fifteen words). i.e. ‘Migrating the department’s servers to a T4 data centre’ or ‘This is a mobile app to provide traffic data to the general public’.
  • Timeline for the project – when was it launched and when was it completed?
    • Only projects that have gone live within the past 12 months, or have had a major upgrade go live in the past 12 months, are eligible for the awards.
    • Projects, launches and initiatives that have not yet gone live will not be considered.
    • Projects, launches or initiatives that launched more than 12 months ago, or that have not had major upgrades within 12 months will not be considered.
  • Please submit nominations and supporting documents in English only.
  • Has the nomination won any other awards? Feel free to include mention of these.
  • For all nominations, quantifiable achievements ie figures for % reduction in processing time, reduction in carbon footprint, time savings through improved speed for service; or explanation or descriptions of the benefits gained; will be given more weight than vague claims of improvement without figures or explanation.
  • All categories are only open to government organisations or personnel with the exception of the award for Public-Private Partnership.
  • Private sector organisations may nominate their government customers/ partners on their behalf, only with the prior permission of the government entity.

Nominations are not based on votes but on the quality of one single nomination per category/company. Judges will take into consideration entries that utilise the full word count.

Entry submissions may be accompanied by supporting documentation, such as testimonials, references and published articles. These should be collated into a single PDF document and submitted online with your nomination.

G2G SERVICE OF THE YEAR

The awards for G2G Service recognise the best online government service offered to government.

The winner will be selected based on the ease of use, design and functionality of the service, uptake and performance and efficiency improvements it has realised.

Nominations should clearly state:

  • Who is the end user of the service ie a particular government sector, business community?
  • What activity the service governs?
  • What are the benefits of the service to the users?
  • Statistics on number of users, % improvement achieved and so on will be helpful.

 

For all nominations, please include:

  • The name of the government organisation or individual that is being nominated. i.e. ‘Dubai Health Authority’ or ‘E-Government Authority of Ras al-Khaimah’
  • If it is a project/app/service/CSR program or joint initiative – what is the project/app/service called? i.e. ‘Smart Water Meter Project’, or ‘Madinati App’
  • A brief overview of what the project/app/service does and its target users (in ten-to-fifteen words). i.e. ‘Migrating the department’s servers to a T4 data centre’ or ‘This is a mobile app to provide traffic data to the general public’.
  • Timeline for the project – when was it launched and when was it completed?
    • Only projects that have gone live within the past 12 months, or have had a major upgrade go live in the past 12 months, are eligible for the awards.
    • Projects, launches and initiatives that have not yet gone live will not be considered.
    • Projects, launches or initiatives that launched more than 12 months ago, or that have not had major upgrades within 12 months will not be considered.
  • Please submit nominations and supporting documents in English only.
  • Has the nomination won any other awards? Feel free to include mention of these.
  • For all nominations, quantifiable achievements ie figures for % reduction in processing time, reduction in carbon footprint, time savings through improved speed for service; or explanation or descriptions of the benefits gained; will be given more weight than vague claims of improvement without figures or explanation.
  • All categories are only open to government organisations or personnel with the exception of the award for Public-Private Partnership.
  • Private sector organisations may nominate their government customers/ partners on their behalf, only with the prior permission of the government entity.

Nominations are not based on votes but on the quality of one single nomination per category/company. Judges will take into consideration entries that utilise the full word count.

Entry submissions may be accompanied by supporting documentation, such as testimonials, references and published articles. These should be collated into a single PDF document and submitted online with your nomination.

GOVERNMENT MOBILE APP OF THE YEAR

The award for Government Mobile App of the Year will recognise the best government service available as a mobile application, based on the uptake, ease of use, design and functionality of the app. Nominations should consider:

  • a link to the app on the Apple/Google/Microsoft/Blackberry app stores as appropriate.
  • Including information on which platforms it is available on, number of downloads so far, number of revisions/updates, and number of transactions made via the app is also helpful
  • Review scores from the app store can also be included

For all nominations, please include:

  • The name of the government organisation or individual that is being nominated. i.e. ‘Dubai Health Authority’ or ‘E-Government Authority of Ras al-Khaimah’
  • If it is a project/app/service/CSR program or joint initiative – what is the project/app/service called? i.e. ‘Smart Water Meter Project’, or ‘Madinati App’
  • A brief overview of what the project/app/service does and its target users (in ten-to-fifteen words). i.e. ‘Migrating the department’s servers to a T4 data centre’ or ‘This is a mobile app to provide traffic data to the general public’.
  • Timeline for the project – when was it launched and when was it completed?
    • Only projects that have gone live within the past 12 months, or have had a major upgrade go live in the past 12 months, are eligible for the awards.
    • Projects, launches and initiatives that have not yet gone live will not be considered.
    • Projects, launches or initiatives that launched more than 12 months ago, or that have not had major upgrades within 12 months will not be considered.
  • Please submit nominations and supporting documents in English only.
  • Has the nomination won any other awards? Feel free to include mention of these.
  • For all nominations, quantifiable achievements ie figures for % reduction in processing time, reduction in carbon footprint, time savings through improved speed for service; or explanation or descriptions of the benefits gained; will be given more weight than vague claims of improvement without figures or explanation.
  • All categories are only open to government organisations or personnel with the exception of the award for Public-Private Partnership.
  • Private sector organisations may nominate their government customers/ partners on their behalf, only with the prior permission of the government entity.

Nominations are not based on votes but on the quality of one single nomination per category/company. Judges will take into consideration entries that utilise the full word count.

Entry submissions may be accompanied by supporting documentation, such as testimonials, references and published articles. These should be collated into a single PDF document and submitted online with your nomiantion

First Name

Surname

Landline Number

Mobile Number Optional

Your Email Address

Your Company

Nomination Details Nominee : (Person/Team/Company)


Please submit name as it should appear on awards material eg: trophy

Name of the Company

Nomination Entry

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