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The award for Smart City Initiative of the Year will recognize the best program or initiative undertaken in the smart city arena, including public safety, energy, transport, communications, sustainability, health, education and other ‘smart’ systems.

  • The winner will be selected based on the benefits, innovation, functionality and practicality of the project.
  • Projects must currently be live and serving their end user, not planned or incomplete projects.
  • The project should have a clear goal in terms of quality of life in an urban, municipal environment.

For all nominations, please include:

  • The name of the government organisation or individual that is being nominated. i.e. ‘Dubai Health Authority’ or ‘E-Government Authority of Ras al-Khaimah’
  • If it is a project/app/service/CSR program or joint initiative – what is the project/app/service called? i.e. ‘Smart Water Meter Project’, or ‘Madinati App’
  • A brief overview of what the project/app/service does and its target users (in ten-to-fifteen words). i.e. ‘Migrating the department’s servers to a T4 data centre’ or ‘This is a mobile app to provide traffic data to the general public’.
  • Timeline for the project – when was it launched and when was it completed?
    • Only projects that have gone live within the past 12 months, or have had a major upgrade go live in the past 12 months, are eligible for the awards.
    • Projects, launches and initiatives that have not yet gone live will not be considered.
    • Projects, launches or initiatives that launched more than 12 months ago, or that have not had major upgrades within 12 months will not be considered.
  • Please submit nominations and supporting documents in English only.
  • Has the nomination won any other awards? Feel free to include mention of these.
  • For all nominations, quantifiable achievements ie figures for % reduction in processing time, reduction in carbon footprint, time savings through improved speed for service; or explanation or descriptions of the benefits gained; will be given more weight than vague claims of improvement without figures or explanation.
  • All categories are only open to government organisations or personnel with the exception of the award for Public-Private Partnership.
  • Private sector organisations may nominate their government customers/ partners on their behalf, only with the prior permission of the government entity.

Nominations are not based on votes but on the quality of one single nomination per category/company. Judges will take into consideration entries that utilise the full word count.

Entry submissions may be accompanied by supporting documentation, such as testimonials, references and published articles. These should be collated into a single PDF document and emailed to

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