The award for Customer Service Initiative of the Year will be presented to the organisation that has launched the best program to serve its customer/ end user base, based on innovation, functionality and response to the initiative. Any customer program launched by Abu Dhabi or Federal Government is eligible for nomination.
Nominations are not based on votes but on the quality of one single nomination per category/company. Judges will take into consideration entries that utilise the full word count.
Entry submissions may be accompanied by supporting documentation, such as testimonials, references and published articles. These should be collated into a single PDF document and emailed to firstname.lastname@example.org